Lost + Found
Have you lost something? University of Alberta Protective Services (UAPS) offers a lost and found property service for the University of Alberta community. Every year, our service receives a large amount of various lost property, including cell phones, books, purses and wallets. Many items have no readily identifiable or traceable owners, so we are unable to return the property to them.
Help Us Help You - Mark Your Property with your ONEcard Number!
It helps us if you label your property with your ONEcard number whenever possible.
If You Have Lost Your Property,
- Retrace your steps and check with local faculty general offices, libraries, and Students' Union InfoLink kiosks
- Visit UAPS office during office hours
Reuniting you with your lost items
Property received by UAPS, if unclaimed, shall be retained for a thirty (30) day period. Where possible, found property is returned to the rightful owner. Unclaimed property is disposed of in accordance with our disposal procedures.
Our lost + found property office hours
- Monday through Friday (excluding statutory holidays)
- 8:30 am to 4:30 pm (September through April)
- 8:00 am to 4:00 pm (May through August)
During office hours, you can call our lost and found number at 780-492-2943 or visit our office located in the Education Car Park at 11390 - 87 Avenue.
If you've lost your property
- Retrace your steps and check with local faculty general offices, libraries and Students' Union InfoLink kiosks.
- Visit UAPS office during office hours.
If you find lost property
If you find any lost property please bring it to our office during office hours, or return the item by campus mail.
On a call by call basis, UAPS may be contacted anytime at 780-492-5050 to request a pickup of the following valuables:
- wallets and purses
- cell phones, personal audio devices, and other valuable electronics
- money/cheques and other negotiables
- clothing, jewelry, and other items with an single estimated value greater that $200.00
Lost Identification + Credit Cards
If You Have Lost Identification, Bank, or Credit Cards,
- Report a lost ONEcard to the OneCard Office
- Report missing bank cards or credit cards to your financial institution
- Report lost driver's licences to the nearest Alberta registry agency
- Report lost government identification cards to the issuing agency
- Report lost Canadian passports to Immigration, Refugees and Citizenship Canada
ONEcards
Found ONEcards received by UAPS are returned to the ONEcard office.
Disposal of Found Property
Library books or other identifiable University property are returned to the appropriate department as soon as possible. Found property may be returned only when the claimant has identified themselves and the article to the satisfaction of our staff. If the rightful property owner is not located within the 30 day retention period, property may be returned to a finder who has made that request. Finders cannot claim University owned property. University employees by virtue of the employment with the University are not eligible to claim found property.