Refund and Withdrawals

1. Refer to Academic Schedule for deadline details.

2. The Tuition Deposit is nonrefundable, except in cases where a student has paid the deposit and is subsequently denied admission.

3. If a student drops a course from a registration before the Registration Deadline, no Instructional Fees will be assessed. If the course change results in a registration status change (e.g., from full-time to part-time), Non-Instructional Fees will also be reassessed accordingly. Course drops can only be processed on Bear Tracks until the registration deadline for the term.

4. If a student withdraws from a course after the Registration Deadline and up to the Refund Deadline there will be a 50% reduction in the Instructional Fees assessed for that course. If the course change results in a registration status change, Non-Instructional Fees will also be reassessed.

5. Students who withdraw after the Refund Deadline will not receive any reduction in Instructional and Non-Instructional fees assessed.

6. Where students have a credit balance as a result of reassessment, Student Receivables, Financial Services will issue a refund.

7. For course withdrawals after the Registration Deadline the effective date of the withdrawal is the day the Faculty receives the withdrawal form. Students who register and then cease to attend, or never attend, without formally withdrawing will not be eligible for any refund of fees nor will they be exempt from paying assessed fees that are unpaid.

8. Fees deadlines are firm and are strictly enforced. Students must ensure that they process and confirm any intended withdrawals by the required deadline since ignorance of the deadline or its consequences will not be accepted as an excuse. No special financial consideration is given to students who must withdraw after the deadlines. Students should be aware that when they withdraw from a course at any time after the Registration Deadline, they have effectively occupied a place in the class for the entire term. Since space in classes is limited, an underlying principle of this policy is to ensure that as many opportunities as possible are left open for students seeking to register. The University treats all students in an equitable fashion by adhering strictly to the deadlines published.

9. Students are responsible for the completeness and accuracy of their registrations. Students should validate course changes and any fee assessment changes, by reviewing their Class Timetable and Fee Assessment on Bear Tracks.

10. Changes from credit to audit: If the change is made during the audit registration period (see Academic Schedule ), the assessment for the course will be at the audit rate both for undergraduate students and graduate students.

11. Partially Paid Accounts: If the full fee assessment for the term has not been paid upon withdrawal or a change from credit to audit, money may still be owed to the University. Account balances can be checked on Bear Tracks or Student Receivables, Financial Services can be contacted by email at or (780) 492-2400 for an up-to-date Statement of Account.

Refund Cheques: Student Receivables, Financial Services normally issues refunds up to six weeks after the Refund Deadline. Refunds are issued either by cheque or directly to the student bank account if the student provides this information on Bear Tracks. If the student account is overpaid, the student will receive the refund if the registration status remains at full-time. Registration status changes from full-time to part-time will result in student loan refunds being refunded to the National Student Loan Centre. Undergraduate Scholarships are applied directly to the student tuition account, and once paid in full the excess is refunded following the 50% deadline each term.

University of Alberta Calendar-Refunds and Withdrawals

Please note that the deadlines, policies, and procedures outlined here are specific to Undergraduate/Graduate courses and do not apply to Continuing Education courses offered by the Faculty of Extension.
For Continuing Education students registered in courses in the Faculty of Extension, refer to the Faculty of Extension webpage for all details regarding deadlines, policies, and procedures.

Student Receivables
Financial Services
3rd Floor, Admin Building
Edmonton, Alberta
T6G 2M7