Student Platforms and Access

Your Campus Computing ID (CCID)

Your CCID is your main portal to accessing an abundance of campus resources. Created using a combination of your first and last name, your CCID provides access to applications like Bear Tracks, Email & Apps, and more.

You will receive your Campus Computing ID (CCID) via email within 3-5 days of registration.

Bear Tracks

Bear Tracks is the University of Alberta’s online service that provides students, applicants, employees, and instructors access to their personal information in a safe and secure manner. This includes financial information, class fee assessments/confirmations, tuition tax receipts, grades, and allows you to update your personal information.

• Student Centre
• Academics
• Financials
• Personal Information

Please see the user guide and additional resources.

Access Bear Tracks

University Email Correspondence

We use the @ualberta.ca email account to communicate important information and notices about your studies.

You will be automatically assigned a @ualberta.ca email account as soon as you register in your first course at Online and Continuing Education.

All administrative communications will be sent to your @ualberta.ca email, including:

• registration confirmation
• coursework communication and messages from instructors
• grade notifications (if you have set the notification function in Bear Tracks)
• other important news and announcements about your program and classes

Access your email & apps

Reset password

Electronic Communications Policy

The University of Alberta uses and will use electronic communication with its students and applicants in lieu of many paper-based processes. "Electronic communication" includes anything that is created, recorded, transmitted or stored in digital form or in any other intangible form by electronic, magnetic or optical means or by any equivalent means. Currently, this most often includes information communicated by email and via a website.

Electronic communication will be subject to the same policies on information disclosure as other methods of communication (see   Freedom of Information and Protection of Privacy Act FOIPP). The laws of Alberta will apply to all electronic transactions and communications involving the University of Alberta.

Key Points Regarding Electronic Communications

• All students and applicants are assigned a University of Alberta Campus Computing ID (CCID) with email privileges. The CCID@ualberta.ca email address originally assigned by the University is the email address to which communications will be sent.
• Check your email at least once a week.
• See the Information Services and Technology (IST) website for detailed information on CCIDs, conditions of use and related privileges.
• You must advise IST immediately of any problems encountered with university email accounts by contacting the IST Help Desk.
• We recommend that you do not forward your University directed e-mail to other non-University email addresses (such as those provided by Hotmail, Yahoo, Shaw, TELUS, etc.). You could miss important communications that may affect your university career.
• Failure to receive or read University communications sent to the University email address in a timely manner does not absolve students and applicants from knowing, responding to or complying with the content of that communication.