Instructor Remote Delivery Accommodations - Winter 2021

Updated December 21, 2020

To support physical distancing benefits with regard to the spread of COVID-19, the Academic Success Centre is working remotely with instructors to coordinate students' academic accommodations. Accommodations will be managed by our office in collaboration with course instructors, or may be managed independently by students as a result of remote delivery. Learn more about roles and responsibilities for remote, in-person, and blended accommodation contexts on our Accommodation Processes and Delivery page.

Review the information below for details about the Winter 2021 accommodation process and important Winter 2021 deadlines. If you have questions about North/Main Campus and Campus Saint-Jean courses, contact arrec@ualberta.ca. If you have questions about Augustana courses, contact augar@ualberta.ca. Thank you for supporting your students’ learning.

Important Accommodated Exam Reminders
  • Accommodations apply to all exams (e.g., quizzes, tests, midterms, finals).
  • Students must book accommodated exams in ClockWork in order to ensure that their accommodations are appropriately assessed and coordinated. 
  • Our office will communicate by email the total exam duration (including additional exam time and breaks) to instructors.
  • Instructors only need to complete one exam authorization for each exam in each course section, regardless of the number of students writing accommodated exams in the course section. 
  • The Academic Success Centre/Accessibility Resources is not proctoring exams in Winter 2021.
  • No exams will be conducted in person on U of A campuses unless they are part of a pre-approved in-person course section. If exam accommodations are required for pre-approved in-person exams, proctoring will be managed by Faculties, and our office will coordinate approved accommodation needs with instructors. 
  • All remote delivery exams will be proctored remotely/online via eClass or other online exam systems managed by instructors.
  • Unless students' approved accommodations require captioning (e.g., CART/real-time live transcription), the Academic Success Centre does not create or provide closed captioning for synchronous or asynchronous remote/online course materials. Please contact the Centre for Teaching and Learning for assistance with the creation of inclusive/accessible course materials.
Accommodations Process for Course Participation & Term Work
  • At the start of the term, students activate their accommodations and generate Letters of Accommodation for instructors that list the accommodations students require in their courses. To view Letters of Accommodations for your students,
    • go to the Instructor Services portal
    • Select the Accommodation Letter tab. Then, select the Accommodation Letter option for the course.
    • Review and confirm receipt of each letter. Download the letters if you want copies for your records.
  • Contact your students with accommodations early to discuss how you will manage accommodations in your course.
  • Students may contact you to discuss assignments and other assessments. If students require accommodations for their exams and assignments, they will email you to discuss modifications that align with their accommodations. Depending on the functional impacts of students’ conditions in remote learning environments, some students may require specific accommodations in order to remove barriers to their participation.
  • Our office will work with students and instructors throughout the term to coordinate approved accommodations (e.g., alternate formats, adaptive technologies, accommodation strategies and services) and determine accommodation solutions. 
    • Please note that, while coordinating accommodation details to align with course environments and assessments is expected, instructors cannot change existing accommodations or approve new accommodations for students. If you have questions about how specific accommodations might work in your course, our staff can assist in identifying options and solutions.
  • If you require assistance with your students’ accommodations, please contact arrec@ualberta.ca as soon as possible.
Accommodations Process for Exams
  • If students require accommodations for any Winter 2021 exams (e.g., tests, midterms, quizzes, and final exams), they must submit an exam booking request for each of their exams by the submission deadline. Instructors will receive auto-generated exam booking notifications by email:
    • Students on North/Main campus and Campus Saint-Jean must submit their exam booking requests by Sunday, January 31, 2021, at 11:59 p.m. (Mountain time).
    • For information about Augustana campus exam booking deadlines, refer to the accommodation information for Augustana students.
  • *Review the exam bookings for your course(s).To view these exam bookings,
  • Finalize the details of the exams booked for your course(s):
    • Select Confirm/edit. Then, update or confirm the exam date and time, and review the students registered for exams.
    • Enter exam details (e.g., time window, submission time, technology options, proctoring systems, permitted materials, exam contact information).
    • Upload your exam (if applicable). PLEASE NOTE: For remote exam delivery, instructors only need to upload course exams if our office needs to convert the exams to alternate formats (e.g., audio files, electronic braille, e-text accessible formats, hardcopy formats). If conversion to alternate formats is required, please upload the exam a minimum of three full business days before the exam date to allow sufficient time for exam conversion.
  • Review the additional exam time notifications emailed by our office.
    • In this email, we provide the total exam duration (including exam time multiplier and exam break rate, in minutes). Please enter the total exam duration provided in your online exam settings. 
    • For technical assistance entering the total exam duration, refer to the "Special Instructions for Remote Accommodation Delivery & Technical Support" box below.
  • Enter the additional exam times in the online exam settings for your course(s). Review the eClass Modifying Quiz or Assignment Settings for Select Users instructions on contact eClass at eclass@ualberta.ca for assistance.
  • Notify your students of the exam details, including start time, log in details, remote proctoring, and exam contact information (as applicable).
Special Instructions for Remote Accommodation Delivery & Technical Support
  • Please notify your students of their online accommodated exam details (e.g., start time, log in details, remote proctoring, and exam contact information).
  • If an exam(s) has been cancelled or exam details have changed, notify us right away at arrec@ualberta.ca; include the course name/number (e.g., ENG 100) and section (e.g., B1) of the accommodated exam booking that needs to be cancelled or modified.
  • For assistance with online course design, exam settings, and technical issues,
  • PLEASE NOTE: For remote exam delivery, instructors only need to upload course exams to the Instructor Services portal if our office needs to convert the exams to alternate formats (e.g., audio files, electronic braille, e-text accessible formats, hardcopy formats). If conversion to alternate formats is required, please upload the exam a minimum of three full business days before the exam date to allow sufficient time for exam conversion.
If you have questions or require assistance, please contact our office at arrec@ualberta.ca as soon as possible.