Emergency Information + Procedures
Butterdome Closure — North Campus
Thursday, May 29, 2025
The Butterdome (Universiade Pavilion) on North Campus is closed until further notice to allow extensive cleaning and restoration efforts caused by a small fire that occurred on Monday, May 26. Classes have been rescheduled and/or relocated. The Faculty of KSR has been informed as well as the instructors. Students will receive information regarding affected classes from their instructor or the faculty.
Emergency Contact Information
911 for all campuses for police, fire and medical emergencies in case of immediate threat to safety or property (available 24/7).
North Campus, South Campus + Campus Saint‑Jean
Protective Services: 780‑492‑5050 Protective Services for North Campus and South Campus Phone Number. (24/7)
Edmonton Police Service: 780‑423‑4567 Edmonton Police Service Phone Number. (24/7)
Augustana Campus
Protective Services: 780‑608‑2905 Protective Services Phone Number for Augustana Campus. (24/7)
Camrose Police Service: 780-672-8300 Camrose Police Service Phone Number. (24/7)
Field/International Locations
Call local emergency services, then:
U of A Protective Services: 780‑492‑5050 Protective Services for North Campus and South Campus Phone Number. (24/7)
Enterprise Square
Building Security: 780‑428‑1541 Building Security Phone Number for Enterprise Square. (24/7) or 780‑428‑2385 Building Security Phone Number for Enterprise Square. (24/7)
Edmonton Police Service: 780‑423‑4567 Edmonton Police Service Phone Number. (24/7)
Immediate Mental Health Support
Call 911 if there is an immediate risk of harm to yourself or others.
Emergency Building Maintenance
Report emergency issues online or at 780‑492‑4833 Protective Services for North Campus and South Campus Phone Number.
North Campus + South Campus + Campus Saint-Jean
780‑492‑5555 Building Maintenance for North Campus and South Campus Phone Number. (24/7)
AUGUSTANA Campus
780‑492‑4833 , select 3 from options Building Maintenance for Augustana Campus Phone Number. After calling, select option 3. (24/7)
ENTERPRISE SQUARE
1‑866‑254‑5349 Building Maintenance for Enterprise Square Phone Number. (24/7)
RESIDENCE FACILITIES
780‑492‑5555 RA On-Shift for Residence Maintenance Phone Number. (24/7)
Non-Emergency Reporting
Non-emergency issues are those that do not pose any serious or immediate threat of harm or safety concerns for individuals or property.
Maintenance Needs
Any campus: Campus Control Centre at 780‑492‑4833 Non-Emergency Maintenance Reporting Phone Number. (24/7)
Residence Facilities: Contact Residence Services or your RA On-Shift.
Workplace Health + Safety / Environmental Concerns
Visit the Human Resources Health, Safety + Environment website
Non-Emergency Workplace/Environmental Reporting websiteTheft + Safety Concerns
U of A Protective Services 780‑492‑5050 U of A Protective Services Phone Number. (24/7)
Emergency Procedures
An emergency can happen at any time. The following procedures can help you know what to do in case of an emergency.
Emergency Notifications + Updates
In the case of an emergency on a U of A campus, information and updates will be provided both on this page and in emergency alerts and updates.
The university issues emergency alerts to provide information regarding urgent events that require you to take action for your safety. Alerts are simultaneously shared through a combination of methods, including the following:
- university email (@ualberta.ca accounts)
- university computers in labs
- the university's public address systems (in many, but not all, buildings)
- the MyUAlberta mobile app
- alerts at the top of all ualberta.ca webpages.