Suspicious Package or Letter

A suspicious package could contain explosive material or hazardous substances intended to harm the recipient.

Identifying a suspicious package

A package or letter is considered “suspicious” if it meets any of the following criteria:

• The address is missing, made-up, or wrong
• It is addressed to a title or includes only a first or last name
• The postmark is inconsistent with the return address
• It has excessive packaging, weight or postage
• Common words are misspelled
• It is discoloured, stained or has a peculiar smell
• There is evidence of unusual powder or residue

 If you receive a suspicious package or letter

• Stay calm. Do not open the package.
• Move to a safe area away from the letter or package. Prevent others from entering the space.
• Notify Protective Services (780-492-5050).
• Wash your hands with soap and water to avoid potentially contaminating your face with hazardous materials.
• Do not brush off any clothes as residue may be relevant to an investigation.
• Stay in a safe place and cooperate with emergency responders.