Late Cancellation/No-Show Policy

Appointments

We appreciate being informed if you cannot attend your appointment. In instances where 24 hours is not provided, or you do not show up for your appointment, a $5.00 fee is applied to your file. On the third and all subsequent occurrences of late cancellations or no-shows, a $50 fee is applied to your file. All fees are due in advance of booking your next appointment as we will not rebook appointments until the fee is paid.

Initial Assessments with Psychiatry

Bookings for an initial assessment with psychiatry are in great demand. If you cancel without proper notice or no-show for these appointments you will be charged a $50 fee. You will also be moved to the bottom of the waitlist, which may result in a 3-6 month wait for services.