International Student Services

Contact Us

International Student Services is based out of the International Services Centre, in the Telus Centre on the University of Alberta North (main) Campus.

You can email for more information about International Student Services. 

Need help? 

Contact Protective Services for complaints/information: 780-492-5050

Need to talk to someone? 

Contact Edmonton Distress Hotline: 780-482-4357

Or visit online crisis support:

If you have an emergency, please call 9-1-1

The International Student Services Team

The ISS team is looks forward to meeting you! Visiting the advisors during your first few months at the University of Alberta will build your relationship, and provide you with helpful information. All members of the ISS team have significant international experience, and are eager to help you deal with any issues you may encounter.

Kumarie Achaibar-Morrison

Kumarie Achaibar-Morrison, Director - International Student Services

Associate Director, International Student Services

As my name might suggest, I come from somewhere else; in fact, I came to Alberta, almost 30 years ago as an international student from Trinidad and Tobago. So, I truly understand what it is like to feel homesick, to not have enough money, to work three jobs while trying to maintain a high GPA. I know what it is like to graduate with success, to volunteer, to parent, to negotiate the milieu of Canadian life. I have a certificate in Management Studies from Grant McEwan College, a BA (Hons.) in Political Science, from the University of Alberta, and certificates in Intercultural Communications from the Intercultural Communication Institute, in Portland, Oregon. Over the past 16 years, I built sound knowledge and skills in developing programs and teaching courses in intercultural communication education and human resources development, and international student programs and advising.

Lubna Ahmad

International Student Advisor and Regulated Canadian Immigration Consultant (RCIC)

Lubna Ahmad grew up in Scotland and has spent her adult life as a teacher and educator in Canada and the United Arab Emirates for over 20 years. She is fluent in English and Arabic. Through her Master of Education studies at the University of Alberta, Lubna realized her passion -- to work and help international students. She achieved this in her current position since completing her degree in 2009. Lubna's goal is to build lasting relationships and trust with all students she meets.

Lubna's Tip: Don't isolate yourself and think you have to solve your problems on your own. Start building your support system and network by making new friends and building professional relationships with your teachers and advisors, especially at the International Services Centre. Know that we are here to support you, help you navigate your academic environment and guide you to the relevant resources at the University.


Sarah Bowes

Marketing and Communications Coordinator

Sarah lived abroad for five years studying in the UK, as well as ten years in Montreal, and yes, she speaks Québécoise fluently. She is a performance artist who loves to dance and create contemporary art installations.

Sarah’s Tip: Immerse yourself in your new surroundings, practice speaking the language of the place you are visiting, you will feel more integrated and more confident about meeting new people.

Do you have a story to share? Sarah wants to hear from you! It can be about anything you have noticed since you have arrived that can help fellow and future students relate to the adjustment of living in a new city/country and culture.

Do you have an event to promote? Email Sarah – she is always happy to share international students’ events with the UAlberta community.

Nora Lambrecht

International Student Advisor and Regulated Canadian Immigration Consultant (RCIC)

Nora was born in Iran but has lived in many different countries, including, Scotland, US, China and Belgium and travelled to even more countries. She speaks Mandarin Chinese as well as Farsi. Nora's passion is to see international students not only succeed but thrive in their new academic and social environment here at the UofA and in Edmonton.

Nora’s Tip: Your adventure has just begun! Don't stop now! Take every opportunity to learn about your new home. If you don't know how...just come and ask me!

Nora loves meeting new international students. Please drop in and say hello!

Xiaobing Lin

International Student Specialist and Regulated International Student Immigration Advisor (RISIA)

Xiaobing was born and raised in China.  She worked as an Assistant Professor of English in two Chinese universities for 12 years before coming to study and work at UAlberta. She brings rich experiences into her current work as an international student advisor. Her own experience as an international student gives her full appreciation of the excitements and challenges experienced by international students. Her patient, passionate and deeply caring temperament will make each of your visits a pleasant one.

Xiaobing’s Tip: Be proactive, be confident, and always be ready to move beyond your comfort zone so you can fully benefit from your cross-cultural experience in Canada. Drop by to ask us any questions, we are here for you!


Gavin Palmer

Gavin Palmer

International Student Engagement Programs Coordinator

Gavin has a Masters in Intercultural and International Communication and is a self-proclaimed student of perspective. He lived, worked and travelled for ten years in Asia and has a background in education and international tourism. He enjoys camping, reading and spending time with his family. He enjoys finding new unique craft beers and drinking them with interesting company.

Gavin’s Tip: People act and react according to their own cultural value sets; values which are perceived as positive. When others’ actions and/or reactions do not align with your own expectations or seem to conflict with your own values or priorities, the presumption of goodwill and open communication can often diffuse what can sometimes be a frustrating situation.

If you are looking to take part in one of our student activities, or have an idea, suggestion or question, please feel free to contact me, maybe we can share perspectives.