Frequently Asked Questions

Methods of Payment

In-person at Financial Services (3rd Floor Administration Building)
- Secure dropbox for cheques, money orders, and drafts
Online/telephone banking
Interac Online
Through student's financial banking institution as a bill payment
Western Union

Allow sufficient time (minimum 3 business days) for these electronic payments to be processed so that tuition fees are received by the fee payment deadline.
What is the quickest method to pay tuition if I require a financial hold cleared? (e.g., in order to register for classes): The most expedient way to have your financial hold cleared from your account is to:

Bring a cheque to Financial Services (3rd Floor Administration Building)
Pay Interac Online
- Payments will post in 10 minutes
- Visa Debit and Mastercard Debit are not acceptable
Pay using Bill Payment at your financial banking institution

Financial holds related to Parking, Residence Services, Library, etc. must be paid at the originating or home department.

Will credit card payments still be accepted for application fees?: Yes, Mastercard, Visa, Discover, American Express and Visa Debit are acceptable forms of payment when applying online.

Will a credit card be accepted for the tuition deposit?: Yes, you can pay with a credit card for your deposit through your LaunchPad account, a service fee will be applied.; You can also pay your deposit through your Canadian Bank's online bill payment option.
Will credit card payments be accepted for parking?: Yes, payments for parking can be made with a credit card.
Will I be able to pay for University housing (residence space) with my credit card?: The Residence and Meal Plan charges now appear on Bear Tracks, see Residence Payment Options for more information.; Any questions, contact Student Receivables.
Will the Faculty of Extension accept credit card payments for non-credit courses?: Yes, a credit card can be used for all Faculty of Extension registrations.
Will the University accept credit card cheques for tuition payments?: Yes, make credit card cheques payable to University of Alberta and include your name and student ID number.; If the credit card cheque is returned by your bank, the NSF fee of $25.00 will apply. Contact your credit card provider for further details on credit card cheque interest rates, as these cheques may be considered a cash advance.

I have a daily limit on my debit card. What are my options?: Contact your financial institution to increase your daily online debit card limit. Fees may also be paid through online banking by setting up the University of Alberta as a payee under the bill payment function.
Will the University work with institutions that don't include the University of Alberta as a potential payee to add them as a payee on behalf of students?: Yes, Out-of-province students may conduct their financial business at an institution such as a credit union that does not include the University of Alberta as a potential payee. We will work with the financial institution to add the University of Alberta to their list of payees.; Email Financial Services at treasury.fs@ualberta.ca to advise us where we can assist in contacting your financial institution.

What are you doing to help students who rely on their loans to pay their tuition?: The timing of the delivery of student loans and the deadline for tuition payment are not aligned.; Currently, 80% of student loans are processed through an automated online confirmation process. Payment is usually received by the term payment deadline.; The remaining 20% is processed manually. At the time of the loan signing, if concern is expressed, the student is advised:

If the loan payment pays the total term tuition amount the payment will be accepted at Financial Services without penalty one month past the term payment deadline
If the loan is authorized after the one-month extension, further discussion with the student may be required

Student Receivables
Financial Services
3rd Floor Administration
University of Alberta
Edmonton, Alberta, Canada T6G 2M7

Phone: 780-492-2400 (1-3 P.M. weekdays)
Email: student.payment@ualberta.ca

Updated: June 2, 2023