Support Units

EnggIT Services

Welcome to Engineering IT Services!

Engineering IT is here to support the IT needs of engineering constituents. We provide the following technical support and consulting services:

  • Engineering domain access and support
  • Computer equipment and accessory purchasing (Please see Why purchase computer equipment through us for details)
  • Computer setup and support including reinstalling Windows operating systems on university assets*
  • Computer lab support for faculty-controlled spaces in ETLC, NREF and MECE
  • Network and VPN access and support
  • Engineering software for graduate students
  • Audio-visual support for learning spaces and conference rooms within the faculty spaces
  • File and printer support
  • Other general IT support requests

*Engineering IT is not able to support:

  • Personal computers
  • Computers outside of engineering network
  • Computers more than 10 years old

We also have limited support for Linux.

We're Here for You!


     

By Phone at
780-492-8828

Via Email at
enggit@ualberta.ca

Visit us at
1-300 Donadeo Innovation Centre for Engineering

Online at
Engineering Help Desk
(Login Required)