EnggIT Services
Welcome to Engineering IT Services!
Engineering IT is here to support the IT needs of engineering researchers. We provide the following technical support and consulting services:
- Research server and high-performance workstations
- Purchase and operation of network licenses for research
- Research application support (e.g. Solidworks, Abaqus)
- Research file storage and backups (e.g. R drive, NAS)
- Support for Linux OS on desktops and servers
- Engineering software for graduate students
- PCs attached to lab equipment (e.g. Microscopes)
- Non-standard desktops running research applications
Engineering IT is using Campus IST Service Desk. Requesting IT Service:
- Service Desk Phone: 780-492-9400, 7:30 am - 6:00 pm (urgent requests are best through phone)
- Chat with Vera: Vera is a chatbot that is available 24/7 and has access to all our IST web content, as well as our IST knowledge base.
- Self Service: Find all our knowledge base articles categorized by service.
- Email: ist@ualberta.ca or through our online form.