Live Chat

Chatbot Maintenance
IST will be updating their chatbot software on May 13th. With this update, Live Chat with our Service Desk will not be available between 8:00am - 9:00am on Thursday, May 13th. AI-chat will be available during this time using our new chatbot software.

Chat with Eve, our new chatbot, available 24/7

Eve is a chatbot designed to answer IT-related requests over live chat. Eve is actively learning through interactions and is designed to expand her knowledge every day to serve you better. If Eve cannot answer your question you will be connected with a Live Agent.

Chat with Eve


Agent Chat

Monday to Friday, 7:30 am – 6:00 pm

If you have a complicated, detailed, or atypical request, then using the agent chat is your best option.

Chat with an Agent

Eve Survey

We are actively working to improve Eve's capabilities. Your feedback makes a huge difference!

Leave us Feedback

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