Refund Policy

Lecture & unlimited attendance courses

A tuition refund, less a $35 cancellation fee per participant for each lecture course, will be issued. No refunds will be issued within 48 hours prior to the starting date of the lecture/course. Notice of withdrawal/cancellation of your registration must be provided in writing for a refund to be processed.

Limited-enrolment courses

A $200 cancellation and/or transfer fee per participant will be deducted unless otherwise specified during course registration. Refunds for limited attendance courses will be made only if notice of cancellation is given in writing at least three weeks prior to the course start date. Refunds will not be issued once registration is confirmed and course material, if any, has been mailed out, or after the start date of the course.

These refund policies apply in general, but are superseded by any course-specific policies which are in effect and specified at the time of registration.


A written (email or fax) or telephone confirmation will be provided only for limited-enrolment courses. For all other courses, please email us for confirmation of registration. You will receive your receipt in the mail or on the registration date of the course.

Important Considerations

Note: Due to the new dental regulations, participants are required to sign-in before each session for proof of attendance.