About Facilities and Operations

 

Who we are and what we do

Facilities and Operations is a diverse portfolio responsible for a range of essential services and work across our five campuses.

From managing capital construction and renovations, providing utilities and energy management, to delivering student and campus services, Facilities and Operations works behind the scenes to make the university a great place to study, learn and work.

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Maintaining and serving five University of Alberta campuses

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Supporting the University of Alberta's mission of teaching and research

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Driving innovations and implementing sustainability initiatives

U of A Campus Bear

U of A Campus Bear

Taking care of our campuses

On June 14, 2019, U of A's Board of Governors voted unanimously in support of the integrated asset management strategy, Taking Care of our Campuses.

With the aim of cultivating the best possible environment for learning, teaching and research now and into the future, Taking Care of our Campuses guides Facilities and Operations in managing 1.8 million square metres of infrastructure and almost 500 buildings.

View Strategy

Mission, vision, values and behaviours

Our mission

Facilities and Operations supports the University of Alberta’s mission through safe, well-maintained, sustainable and inviting spaces, and by providing crucial services for the university community.

Our vision

We drive organizational excellence in all we do, building stronger foundations for continued success at the University of Alberta.

FO Mission and Vision

Our values

Our values underpin our relationships and behaviours with one another and those we serve.

SafetyIntegrity

AccountabilityCollaborationDiversity

RespectTeam growthHuman dignity

ServiceEquality

Our behaviours

The following behaviours are an expression of what we at F&O expect to see, feel, and hear in our daily workplace. These behaviours are how we show that we are acting, engaging, and living in accordance with our organizational values.

  • We collectively create a safe environment.
  • We are accountable to each other and ourselves.
  • We are collaborative, we work together, and care for one another.
  • We work together with mutual respect for each others’ skills and contributions.
  • We recognize the contributions that all individuals make to the team.
  • We nurture a culture of respectful discussion and decision making.
  • We are dedicated to excellence in service.
  • We embrace diversity and inclusiveness to create the best outcomes.
  • We foster an environment of sharing, listening, and trust.
  • We empower and support each other to provide the best possible service.
  • We actively listen.
  • We strive for meaningful engagement within F&O and with our community.
  • We are responsive and adaptive.
  • We strive for continuous improvement and development as teams and individuals.

Do you work for F&O?

The Lunch Room is our intranet for essential resources in F&O. You can find need-to-know information and useful links—sprinkled with virtual activities and fun to connect with everyone in our department.

Open the Lunch Room

Note: You must be logged into your U of A email and be an F&O employee to enter the Lunch Room. If you work for F&O and are still having difficulties, please email focomms@ualberta.ca

Contact Facilities and Operations

Media inquiries

Contact the communications team at focomms@ualberta.ca.

Maintenance requests
To report maintenance, cleaning or accessibility issues, submit a maintenance request.
Building access

For building access or non-urgent issues with buildings, contact your area's Facility Services Manager.