Exam Instructions

Instructional Video (20:07)

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Exam4 License/Installation

Exam4 has two modes: CLOSED (turns laptop into a simple word processor with no access to other applications or the internet), and OPEN+NETWORK (access to other applications and internet, but no copying/pasting between Exam4 and other applications).

LAW401 Foundations to Law is conducted in OPEN+NETWORK mode in September 2022.

All other Fall 2022 Law exams (midterms and finals) will be conducted in CLOSED mode.


Technical Support

Please contact any of the following if you encounter any trouble:

Tim Young

  1. Tim's Video Chat (ualberta.ca/law/help) ( only join this when you have a problem)

  2. timy@ualberta.ca (less urgent issues)

  3. 780-445-9605 (voice calls preferred over SMS which can be delayed)

Hilary Edison

  1. law.curriculum@ualberta.ca

  2. 780-492-8443

In case you ever need remote assistance, you can download and install TeamViewer now.   In the event of trouble, you'd open it and provide us with the ID and Password which appear.


Handwriting (by permission only)

Email Vice Dean Muir at vicedeanoflaw@ualberta.ca by Tuesday, December 6 to request advance permission to handwrite final exams.  If approved, you will receive detailed instructions and you must submit a sample exam to ensure you're familiar with the submission process.

If a tech emergency requires you to switch to handwriting mid-exam:
Have a camera or document scanner ready to photograph/scan your answers at the end of each exam.  Test this NOW to ensure your handwriting is readable given your available lighting and scanner/camera resolution. Try to include 1 page per photo, using portrait orientation. Scanned exams must be emailed to Tina Trieu/ law.facultyservices@ualberta.ca at the exam's regular submission time.


Question Delivery

Questions will now be provided in printed hard copy at the Law Centre, rather than through TWEN or by email.


Time Keeping

Exam4 keeps a record of what is typed and when, and does not forcefully shutdown at the end of the exam. It's up to you to stop writing, close, and submit at the appropriate time.


Practice Exam

Run Exam4's practice exam NOW to ensure your computer supports Exam4. DO NOT LEAVE THIS UNTIL THE LAST MINUTE!

There is no "practice exam question", just a blank page where you can type random text. The resulting exam file will be encrypted once it is closed, and you will not be able to re-open it.  Therefore, don't type any information into the Practice exam that you may want to retrieve later.

Make sure to submit your practice exam, since this provides me with verification that you have tested the software, to ensure it works on your computer.  if you don't, I (Tim) will email you reminders.


Other Issues

Install all computer updates as soon as possible, well before the exam season, especially if you are using an older, unsupported version of operating system.  Don't leave updated until the last minute.

For issues not addressed by Exam4's FAQ , please submit a support ticket at the bottom of that page. If support is unable to help you, or if the matter is time sensitive, please contact one of us (see the contact section above).

The spell-check must be run "on-demand" through the Tools menu. It will NEITHER auto-correct nor otherwise point out spelling errors as you type.


Exam Submission / Network Connectivity

Submit your practice exam electronically as you would your actual exam. Some networks (such as "Guest@UofA") will not support submissions, but the UWS and most home Internet connections will. If you are unsure whether you successfully submitted, just submit again to be sure. Duplicate submissions won't cause any harm.

Don't panic if you are unable to submit an exam. It's mainly important that you don't write outside of your allotted time. Just make sure to exit the exam, and once you find a working Internet connection, upload by:

  1. Re-opening Exam4,

  2. Click "Select existing exam",

  3. Select the exam in the list (note the date to the left of the exam name to ensure you're selecting from the correct term),

  4. and then click, "Submit electronically".

If you encounter difficulties while writing or submitting, contact us right away (see above).


"It says my new Exam4 has expired!"

Mac users: You've probably tried to install over a previous copy of Exam4, but you clicked "Keep" instead of "Replace". You'll need to uninstall, re-install, and click "Replace" if prompted.

Windows/Mac users: Make sure to remove old Exam4 installers from your Downloads folder.  You probably just ran the wrong installer.  You may need to look for one that has a "(1)" (or another number) at the end of its name.


Before An Exam

  1. Please be ready to write at least 15 minutes before each exam. We want to allow ourselves time to deal with any potential issues.

  2. In case of technical issues, have ready:

    1. Our contact information, written down and close by in case your computer crashes;

    2. Writing materials;

    3. A (fully-charged) phone.

  3. Have your most recent anonymous 4-digit Exam Taker ID ready (look for an email with a subject containing: "Exam Taker ID"). Maintain your anonymity. If handwriting, include your Exam Taker ID, the course number, section, and instructor's name at the top of your exam.  Number the pages, and DO NOT include your name or student ID. Maintain your anonymity and do not sign your exam.


My Computer/Exam4 Crashed/Rebooted

In the unlikely event of something like this happening, you can just pick up where you left off:

  1. Re-open Exam4,

  2. Click "Select existing exam",

  3. Select the exam (note the date within the name to be sure you're selecting from the correct term),

  4. Click "Begin Exam",

  5. Type a short reason for crash and click OK.


Additional Notes:

  • Exam4 auto-saves every 10 seconds, and performs a full auto-backup every 2 minutes. Aside from that, you can also use the "Save" option in the top menu.

  • If your exam has word limits, make sure to use the answer separator feature and enable Doc Stats (both on the right). After adding an answer separator, you can still go back and edit previous answers. Don't modify the separators, because the word count feature relies them to be intact.

  • Encrypted backup copies and receipts of your submission will be kept on your laptop. Leave these files intact and avoid wiping your hard drive for any reason until after you have received your marks back from the instructor. This is a good precautionary measure.

  • If you do not have access to a computer for your exams, and are unable to find one to borrow, please contact us.


Supplemental FAQ

What if my Internet connection dies during an exam?

It doesn't matter.  Exam4 doesn't even use the network while you write.

Exam4 timestamps everything, and when you close an exam it will be locked and encrypted. Therefore, late submissions aren't a crisis, and you can just upload once you find a working network connection. Nevertheless, keep us informed if you encounter issues.

Do I need to purchase an (annual) Exam4 license for this term?

No.  The faculty now covers the cost of Exam4.

What are the rules about the submission time?

The submission time will be indicated on your exam's cover sheet. You must close your exam by that time.

For example, an exam cover sheet for a 3 hour exam that begins at 2:00pm will say:
"TIME ALLOTTED: 3 hours (180 minutes). You must submit your exam by 5:00 pm."

Accommodated Exams

Accommodated exams will be written in person on campus and proctored by the Academic Success Centre. Accommodated exams will be written on Exam4 on your own laptop unless you have a formal accommodation otherwise.

You must book your accommodated exam at least 7 days in advance on ClockWork. Your exam location will be posted on ClockWork within 2 days of your exam date. Contact law.curriculum@ualberta.ca</a with questions about accommodated exams.