Student Service Centre
The Student Service Centre is extending our live support hours from Aug. 24 to Sept. 18, 2026. Read more >>
Permanent Alberta Time transition technology service impacts
IST is investigating instances where Google Calendar has shifted some events after November 1, 2026 by 1 hour due to the shift to permanent Alberta Time. No user action or reporting is required at this time. Updates will be provided as they become available.
The Student Service Centre supports prospective, undergraduate, graduate and continuing education students at every stage of their University of Alberta journey. We'll help you make the most of your experience by providing information, services and support for your academic, financial, mental and physical well-being. If we can’t answer your questions, we’ll connect you with someone who can.
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Have a question?
Check out some of our most frequently asked questions to see if your question is answered, or visit our reference guide to ensure you’re connecting with the right service option.
Student Services Directory
Looking for a service? Browse or search the Student Services Directory to find and access university services in one place.
Service popups at the Student Service Centre
Enabling students to access a broader scope of services in one location, check out these in-person pop-ups available now in the SSC at 2-180 University Commons.
International Student + Visitor Services
Wednesdays, 10 a.m. - 12 p.m.
Advising
Prospective student advising
Book a general or faculty-specific advising session with U of A’s recruitment team to learn about programs, admission requirements, student life and more.
Academic advising (current students)
Contact an academic advisor from your home faculty to inquire about appointment bookings.
Continuing Education Program Information
The Continuing Education program office can help you with questions about program completion, course inquiries (including late registrations, course prerequisite questions and grades) or other program-related inquiries.
Chat with a Current U of A Student
Have questions about what it's like to study at the U of A? A student Ambassador can tell you!
Start chatting!
First Peoples' House
First Peoples' House provides an environment of empowerment for First Nations, Métis, and Inuit learners to achieve personal and academic growth.
(Image: As We Gather by Jerry Whitehead)
Graduate Students
The Faculty of Graduate and Postdoctoral Studies (GPS) offers a variety of support services for graduate students including funding, professional development, thesis support and convocation.
Need Help Now
If you need immediate support, there are services available 24/7. If there is an immediate risk of harm to yourself or others, contact 911.
Consent and Sexual and Gender-based Violence (SGBV)
Increase your understanding about consent and SGBV. Also find support available to anyone experiencing effects of SGBV. Visit the SGBV Awareness Training page »
Our fundamental commitment to accessibility and inclusivity
At the University of Alberta, we are dedicated to achieving a more diverse, equitable, accessible, and inclusive environment for all who learn, live, and work within our community — an environment characterized by a fundamental shared commitment to respectful engagement and human dignity. We value the student experience and academic freedom, and welcome and support a diversity of perspectives.
The Student Service Centre is a respectful workplace. Disrespectful or harassing language or behaviour will not be tolerated.