Recent Posts

Establishing a vision for the future of student services

Steven Dew, Provost and Vice-President (Academic), shares the new vision for the future of student services at the University of Alberta that will drive improved student experience.

Student services vision to be announced

The vision for a future-state student services structure will be announced in The Quad this Thursday.

High-level design presented to leadership

Recently, the high-level design for the future state student services structure was presented to SESC and PEC-S.

Ask SET Anything: Student Services Edition recap

Last Friday, the SET team hosted another edition of our Ask SET Anything event series specifically for student services. Staff in this area were invited to learn more about the Student Service Centre and student services in the new operating model, raise questions, concerns, and share feedback.

Ask SET Anything: Student Services Edition

Join us for the next Ask SET Anything event for Student Services!

Student Service Centre officially launches

August 16 marked the official launch of the Student Service Centre.

Hiring announcement: Student Recruitment Service Partners

We are pleased to announce the hiring of Student Recruitment Service Partners to support the colleges and stand-alone faculties.

Hiring announcement: Enrolment Management Service Partners

We have concluded our search for the Enrolment Management Service Partners within the Office of the Registrar. We were pleased to have representatives from all colleges and stand-alone faculties participate in the hiring process. These are critical roles that will be essential connectors and supports for end-to-end undergraduate enrolment planning and management. I am pleased and excited to announce the appointments of the following individuals as our new Enrolment Management Service Partners starting August 30, 2021.

Get to know the new Student Service Centre

The new Student Service Centre, a navigation hub for students—and for staff who support students—will be a one-stop-shop for all enquiries, helping students throughout their university journey.

Student services stream updates

The Student Service Centre is working towards a virtual soft launch on July 1 followed by a physical launch on August 15. Visioning activities are currently being planned for key stakeholders with the first of three visioning workshops scheduled for June 8.

Hiring announcement: Student Recruitment Director & Assistant Registrar

We are pleased to announce the appointment of Kelty Heck in the inaugural role of Student Recruitment Director & Assistant Registrar for the Recruitment Centre of Expertise, starting June 1.

Hiring announcement: Chief of Staff, Vice-President, University Services and Finance

Charleen Schmidt has accepted the role of Chief of Staff, Vice-President University Services and Finance, starting June 7.

Student Service Centre update

The student services workstream is prepared to soft launch the Student Service Centre (SSC) in July, having recently hired a director for the SSC.

SET and the Student Experience

SET Executive Lead Rob Munro shared a SET primer with students discussing how the changes of administrative restructuring are structured to improve education and the student experience. Students are encouraged to share their perspective on the student services workstream by completing a survey and/or feedback form.