Recent Posts

Finance services transition

As part of the Service Excellence Transformation (SET) program, some financial services are moving from Finance, Procurement and Planning to Shared Services, and contact information is changing. Learn more about how to access finance support, forms and information.

Finance services moving to Shared Services

On December 1, some finance services will be moving to Shared Services and the methods of contact will be changing.

Shared Services launches new pilot project

Shared Services and SET have launched a pilot for the redesigned employee appointment process.

Finance services have moved to Shared Services

A number of finance services and team members have moved from Finance, Procurement and Planning to Shared Services. Meet the team! New travel and expense and credit card reconciliation processes launch Monday, October 18; please direct inquiries to the Staff Service Centre.

Immigration services and relocation support has moved

Immigration services and relocation support has moved from HRHSE to the Shared Services unit.

Hiring announcement: Director, Service Innovation

Shared Services is pleased to welcome Trevor Lumley in the position of Director, Service Innovation.

Hiring announcement: Strategic Initiatives Lead

Shared Services is pleased to welcome Tiffany Baker to the new role of Strategic Initiatives Lead.

Several services now offered through Shared Services

With the launch of the Staff Service Centre, several priority services are now offered through Shared Services instead of HRHSE or faculty/unit contacts.

Get to know the new Staff Service Centre

Shared Services launched phase one of its services this week: HR Services and the new Staff Service Centre. The Staff Service Centre will be the entryway for faculty and staff to access centralized support.

Phase one of Shared Services launches

This week, the Shared Services unit launched the new Staff Service Centre. A number of HR activities are transitioning from faculties and units to the Staff Service Centre, including employee data changes, payroll, pension, and benefits. Please ensure staff in faculties and units who do HR activities know to direct these types of inquiries to the Staff Service Centre.

Ask SET Anything: Shared Services Edition recap

Last Thursday, the SET team hosted another edition of our Ask SET Anything event series specifically for staff to learn more about Shared Services and the Staff Service Centre ahead of the July 26 launch.

Hiring announcement: Director of Finance Services

We are pleased to announce that Craig Gawryluik has joined Shared Services as Director of Finance Services.

Shared services launches July 26

Over the past two and a half months, the Shared Services unit has been busy hiring and planning for the phase one launch of its services.

Shared services inches closer to launch

The team is hard at work in preparation for their launch on July 26, and is hosting an Ask SET Anything on July 15.

Hiring announcement: Manager Payroll Services

We are pleased to welcome the new Manager Payroll Services, Alphonse Gagnon to the team.

Shared services preparing for launch

Shared services is preparing for the upcoming launch.

Shared services stream updates

Process redesigns for HR and finance processes underway; service launch sequence under development for Shared Services; key roles are being recruited. Read more.

A powerful vision for the new Shared Services team

The new Associate Vice-President of Shared Services, Ria Ames, shares what it means to join the new team, what faculty and staff can expect, her take on some of your burning questions, and what’s coming next.

Hiring announcement: Chief of Staff, Vice-President, University Services and Finance

Charleen Schmidt has accepted the role of Chief of Staff, Vice-President University Services and Finance, starting June 7.

Hiring announcement: Manager, Staff Service Centre

We are pleased to announce that Tawheed Sadiq has accepted the position of Manager, Staff Service Centre in Shared Services.

Process redesign: optimizing for the new model

A large portion of the work that is conducted before transitioning staff and services to the new administrative operating model is known as process redesign.

Hiring announcement: AVP Shared Services

We are pleased to announce that Ria Ames has been hired as the new Associate Vice-President of shared services in the University Services and Finance portfolio.

Prepare phase update

The SET team outlines the processes and milestones for the second phase of the functional review: the prepare phase.

Recap of Ask SET Anything: Shared Services Edition

The SET team hosted another edition of our Ask SET Anything event series specifically for staff to learn more about shared services and how it will fit into the university’s new administrative operating model.

Launching the shared services web page

To keep you informed about ongoing changes and updates within the Shared Service Centre, a dedicated web page has been created to provide you with regular updates.