Collisions, Incidents and Fines

Report a Collision

When you are involved in a motor vehicle accident on University of Alberta business, you must report it and comply with the Traffic Safety Act as well as University of Alberta policies and procedures.

Learn more
Report Damage

You are responsible for reporting any damage to your UAlberta vehicle to University of Alberta Protective Services and Risk Management at the time the damage occurs.

If the damage exceeds $5,000 or if it was caused in a hit-and-run incident, you must report the damage to local police as well. For damage exceeding $5,000, local police may require you to provide an estimate to file a report.

Report an Incident

If your UAlberta vehicle breaks down, call Transportation Services at (780) 492-1920.

For assistance outside of the opening hours, please call our Control Centre.


Traffic and parking violation tickets are your responsibility. If we receive a ticket, we will direct it to the signing authority of the rental vehicle.

Parking Charges

Any and all parking charges (or fines) are your responsibility. If you have questions about where to park your UAlberta vehicle, please contact Parking Services.

Towing Charges

If your UAlberta vehicle breaks down, Transportation Services will cover the towing charges. If you need to arrange a tow truck for any other reason, the UAlberta department that arranged your vehicle rental is responsible for the charges.

Keys Locked in Vehicle

If you lock your keys in your UAlberta vehicle during our opening hours (and you are in Edmonton), call Transportation Services at (780) 492-1920. Service charges will apply.

For help after hours (or if you're out of town), call a local towing company or locksmith. All charges are your department's responsibility.

Lost and Found

If you left an item in your rental vehicle after returning it, please call Transportation Services at (780) 492-1920.

We hold lost items for ten days. After ten days, we dispose of unclaimed items. If we estimate the value of a lost item is $100 or more, we will contact you.

Contact Transportation Services

(780) 492-1920
Monday to Friday, 7:30 a.m.-4:00 p.m. (MST)

After Hours
Control Centre
(780) 492-4855

Protective Services
(780) 492-5050