Bear Tracks Help

Bear Tracks is the University of Alberta's secure self-service online system for employee and student information. Through Bear Tracks you can securely manage your personal information, financial details, and academic enrollments with the University of Alberta. 

View our Quick Reference Guide for help with some of Bear Tracks most frequently used functions.


Login to Bear Tracks

To access Bear Tracks, students will require their Campus Computing ID (CCID). If you do not have a CCID, you can login as a guest. Users logging in as guests will have limited access.


User Guides

User Guide Description
Apply for Graduation Use Bear Tracks to apply for graduation and verify your graduation status.
Class Changes Learn how to drop, swap and withdraw from classes in Bear Tracks.
Class and Course Search

Search for University of Alberta courses and class offerings.

Watch Video »

Enrollment, Watch List, Shopping Cart, and Course Planner

Set up your class schedule, and enrol in classes, and plan your course load for future years/terms.

Watch Bear Tracks Enrollment Video »

Watch Bear Tracks Course Planner Video »

Enrollment FAQs

Financial Aid Use Bear Tracks to apply for and review financial aid information.
Maintain Personal Information View and update your personal information in Bear Tracks.
Notification Preferences Learn how to view and update your notification preferences in Bear Tracks.
Program Changes Learn how to change your program and verify your program change and class schedule in Bear Tracks. 
Student Financials View your account details, make payments, set up your direct deposit, and generate tax forms.

Employees

Please see the Employee Self Service section on the Human Resource Services website.


Enrollment FAQs

The following Frequently Asked Questions (FAQs) provide information to help you build your class schedule and enroll in classes in the new Bear Tracks system. 

Where can I find my enrollment dates in Bear Tracks?
To find out when you can enroll, go to “Manage Classes” and select “My Enrollment Dates.” This will bring up your enrollment dates. 
Where can I find the “Schedule Builder” in the new version of Bear Tracks?

What was called the “Schedule Builder” in the previous version of Bear Tracks is now called “Shopping Cart” or “Cart”. It functions the same way as it used to, but it is labelled differently. You can find it under the “Manage Classes” tile. 

When you select a class from the search, you’ll notice a button that says “Cart," for each section of the class. Selecting this button will add the class to your cart. You can add classes to your cart prior to your enrollment dates to get your schedule ready.

I see a button labeled “Enroll” when I use the class search function. What does this do?
If your enrollment dates are open for the term, clicking the “Enroll” button will enable you to enroll in the class. Once enrollment is open, you do not have to add a class to your Shopping Cart prior to enrolling in a class.
A class I am registering in has a lecture, lab and seminar component. I used to be able to register in my labs and seminars separately from my lectures to better fit them into my schedule. Am I able to do this in the new version of Bear Tracks?

You can still register in a lecture-lab-seminar combination that best fits your schedule, but rather than registering for each component (e.g. lab) separately, you’ll enroll in them as a package. When you search for a class that has a lecture, lab and seminar component, it will bring up all possible combinations. You are able to choose the combination that best fits your schedule. See page 9 of the Enrollment, Watch List and Planner Quick Reference Guide for more details.

lecture, lab, seminar

There used to be information below a class which listed restrictions, prerequisites and additional details. Where can I find this information?

This information is still available, but it is located in a different spot than in the previous version of Bear Tracks.

Example: Clicking on “LEC-C1-22747” will provide you with class information you’re looking for. You can access lab or seminar information by clicking on the related lab or seminar.

restrictions, prereq, details

You'll notice where there is a notepad icon beside the Lecture, (see below), there are Class Notes associated with it. Where there is no icon, there are no Class Notes.

class notes

 

class information
I am trying to bring up all the classes for a given subject (e.g. Kinesiology) using the keyword class search, but am not sure if I am using the right search term. What should I do?

If you want to start by looking up all classes for a given subject (e.g. Kinesiology) for a term, you can use the “Additional Ways to Search” function underneath the search bar. This allows you to select a subject and bring up all classes for that term. The  “Additional Ways to Search” function also allows you to limit by catalog number (e.g. 101) and instructor last name. You can then apply any additional filters that you want (time, career etc). 

additional ways to search

The class search brings up a maximum of 50 results at one time. If your search brings up more than 50 results, you will be notified. Some easy filters to narrow your search are "Subject" and "Course Career".

filters

 

class search results

I was unable to enroll in one of the classes in my shopping cart because the class was full. What should I do?

Add the Class to your Watch List

You can add this class to your Watch List by using the “Add to Watch List” function in the Shopping Cart. If a spot opens in this section of the class, you will receive a notification via email or SMS and will have an opportunity to enroll. If you use this option, please be sure to set up your Notification Preferences. 

add to watch list

Enroll in a separate section of the same class

Alternatively, you can use the “Class Search” function and see if there are any other sections of that class with spots available. From the “Class Search”, if there is a section for the class with spots available and it fits into your calendar, you can enroll in the class by clicking the “Enroll” button.

Enroll in a different class

If you’re unable to find a section of the class with spots available, you can try to add another class to fill that spot in your schedule. If you’ve identified other classes you might be interested in taking, search for the class using the subject and catalog number (e.g. ECON 101). If there is a section with open spots that fits into your calendar, you can enrol by clicking the “Enroll” button. 

If you’re not sure which alternative classes you might want to take, you can:

  1. Review the requirements for your degree to determine which classes fulfill those requirements.
  2. Use the “Additional Ways to Search” function in the Class Search in Bear Tracks to review the class offerings for a subject you’re interested in (e.g. Philosophy).

additional ways to search

 

additional ways to search

Once you’ve identified which classes you want to take as an alternative, you can search for them and see if any fit into your calendar. If the class fits into your calendar, you can then enroll.

Pre-Enrollment Recommendation: It is strongly recommended that you identify alternative sections of a class or classes and add them to your “Shopping Cart” before your enrollment dates. This will ensure you don’t spend time determining which classes you might want to/need to take during the enrollment period. 

I found a section of a class I want to take but it conflicts with a class I have already enrolled in. I don’t want to risk dropping the first class in case the second class fills up before I can enroll. What should I do?

Using the “Swap” function in Bear Tracks under “Manage Classes” will allow you to identify a class you want to drop and swap for a class you want to enroll in. By using this tool, you avoid the risk of the class filling up while you’re in the process of dropping a class. See the “Swap” section of the Class Changes Quick Reference Guide for more details. 

swap classes

Note: You are able to use the “Swap” function to swap one class for another. But the “Swap” function will not allow you to swap a class component in a multiple component class (lecture, lab, seminar) for another component. For example, you could swap ECON 101 for POL S 101 using the “Swap” function. But you would not be able to swap one seminar for CHEM 264 with another seminar in CHEM 264. In that case, you would need to swap the lecture-seminar combination you enrolled in for CHEM 264 for a different lecture-seminar combination of CHEM 264.

If I access Bear Tracks from an email or text notification, how can I see the left-hand navigation?
If you are accessing Bear Tracks from a link in an email/text notification (e.g. Watchlist or Grades), the left-hand navigation in Bear Tracks will be hidden. Select the term (e.g. Spring 2021) to access the information you wish to view. Select the "Home" link to get the left hand navigation to appear again. If you access Bear Tracks via the login page, this issue does not occur.
When should I use the "Planner" as opposed to searching for classes and adding them to my "Shopping Cart"?

To register for classes, you do not need to use the Planner. Instead, the Planner is an optional long-term planning tool that can be used to select the courses you are planning on taking during your studies at the University of Alberta. You can think of it as a way of putting a sticky note on the courses you want or need to take at some point during your degree. 

When setting up your draft schedule in preparation for Fall 2021/Winter 2022, you can go to "Manage Classes > Class Search and Enroll" and add classes to your cart. You can see what has been added to your cart under "Manage Classes > Shopping Cart and Watch List."

Bear Tracks