Our Website Has Changed!

Welcome to the new IST Website! Designed specifically with you in mind, our new website aims to provide a better overall user experience, integrating new self service options with even more information to help you get support faster.

In the five years since our last website redesign, we have discovered more efficient ways of sharing information and interacting with users, and have used our current redesign as an opportunity to improve content, design, user experience and functionality.

Wondering where to begin? Here’s a quick overview of what’s new, and what you can expect to find.

Teaching Toolkit

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At IST we know that the teaching and assessment methods across our University are diverse and personal to each instructor. Our brand new Teaching Toolkit provides instructors with a set of centrally supported tools and services to support and transform teaching, learning and assessment. From creating and delivering your courses, to course management, engagement tools, and so much more, our toolkit offers an easy one-stop-shop. Featuring self-serve options, knowledge articles and links to resources across the University, we’ve curated everything you need to make teaching your course as effective and efficient as possible.

Intended to primarily support instructors and faculty members, this new toolkit can also be a great resource for students wishing to learn more about platforms like eClass, G Suite’s wealth of tools and methods of grading and assessment.

Visit the Teaching Toolkit

Enterprise Applications

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Enterprise Apps has a whole new look! Designed with a variety of users in mind, the new page features the same quick links to your most used apps, but has expanded to include additional information for new users and members of the UAlberta community. The “About Our Applications” section includes a description on each app as well as links to helpful resources and information such as training materials and specific user sites. 

Click the “More Info” link below each app’s icon to be taken directly to an expanded explanation and supporting links on that specific application. 

Visit Enterprise Apps

Self Serve Portal

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Throughout the years, IST has written and compiled hundreds of knowledge articles to answer IT-related questions. Now, we want to make it easier for you to do-it-yourself by sharing our catalogue with you! With one click, you can now search all of the knowledge articles in IST’s public collection. By creating easy access to quality information, users can now gain instant access to self support, and complete tasks without needing to wait for IT support. We’ve also recategorized the articles under more user centered service names, so finding what you’re looking for help with is even easier!

Some of our featured knowledge includes articles like:

We're constantly working to improve, and welcome any feedback you'd like to share!

Visit the Self Serve Portal

IT Professionals Page

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We know that IT professionals are spread across the University fulfilling a variety of roles for our campuses technology related needs. That’s why we’ve curated a list of resources for easy access to help make finding information that IT professionals need, easier. Find materials pertaining to networking standards, security services offered by IST, links to information management policies and procedures, and more! This is also a great resource for contractors that visit the University and are seeking information on our practices, standards and procedures.

Visit the IT Professionals Page

Thanks for letting us show you around! We’re always looking to hear from our users, so feel free to take a quick minute to share your thoughts on our new website! While you’re at it, don’t forget to sign up for our new IST newsletter to stay up to date on changes, improvements and everything IT at the University of Alberta.

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