Software & Hardware Vendors

Purchase & Download Software

Access discounted software titles for students, staff, faculty and researchers through our online software portal OnTheHub.

Technology for Remote Learning - For Students

Most Fall 2020 classes will be taught online, where you’ll connect with your instructors and peers through video, and engage in online discussions. Be ready with the tech you need.

Software Installation & Configuration

Access discounted software titles for students, staff, faculty and researchers through our online software portal OnTheHub. To access software, you must be a member of the University of Alberta community with access to your UAlberta email account.

Who can use OnTheHub?
As a student, faculty or staff member at the University of Alberta, you are automatically able to access software from OnTheHub! Software downloaded for use at home must abide by the Information Technology Use and Management Policy which states that software must be used for university-related purposes only, not for personal use.
How do I use OnTheHub?
All you need is your CCID! We recommend creating an account through Once you have an account, you can begin to shop and download the software you need. For additional help, view our how-to guide on accessing software through OnTheHub.
What software is available from OnTheHub?
A wide range of popular and course specific software titles are available through OnTheHub’s online portal including Adobe Creative Cloud, Camtasia, Microsoft Office, Maple, MATLAB, Chemdraw and more!
What if software I need is not available through OnTheHub?

If a commercial software title you wish to purchase is not available here, it must be purchased independently. IST can assist with the installation and configuration. Contact us indicating what the software is and where you’d like it installed. Please note that a lead time of 5 business days is required, and charges may apply.

Microsoft applications through Microsoft Azure Dev Tools may be available free of charge for instructional purposes. Rules and restrictions apply, and are determined on a case by case basis. Contact IST to learn more.

How do I pay for items from OnTheHub?

Pay for software purchases by Visa, MasterCard, American Express, PayPal, university corporate credit card or indent/speedcode.

Accepted methods of payment will vary depending on individual licensing agreements and your relationship with the university (student, faculty or staff). You can find payment details under individual software pages in our OnTheHub store.

Please note that many software and apps intended for staff/faculty office or at home work use must be purchased with a university corporate credit card or with an indent/speedcode. In other words, the funds must come from a faculty or department of the University of Alberta.

When do I receive my software purchase?
Once your purchase has been completed, you will receive a confirmation email within 48 hours from OnTheHub with post order instructions and a license key.
I'm having trouble downloading/installing software. What should I do?

If you're having trouble downloading or installing software, we're here to help. Here are a few suggestions for a seamless experience:

  • Use your university email address for registration and for receipt of software confirmations
  • When upgrading software, uninstall the old software version to prevent any complications or error messages
  • When installing software, ensure you use the correct license key with the correct version of software

If you are still having troubles, contact us at

Free Software Downloads
  • 7-Zip
    7-Zip is an open-source file archiver with a high compression ratio. 7-Zip works with many archive formats including the 7z archive format.
  • PuTTY
    PuTTY is a free SSH, Telnet, and Rlogin client for 32-bit Windows systems which allows access a multi-user computer over a network.
  • Malwarebytes
    Malwarebytes is a site dedicated to fighting malware. If your computer becomes infected, Malwarebytes can provide the needed assistance to remove the infection.
  • WinSCP
    WinSCP is an open source SFTP client and FTP client for Windows whose main function is secure file transfer between a local and a remote computer.

Licensing Models

When purchasing software be sure to pay careful attention to licensing models as these can pose challenges during installation and for use. Some servers have license software requirements in which IST can provide a license manager for assistance. Note that this adds time to the install process, and may come with associated fees.

Things to Look Out For
  • Authorization to Use - Be sure to read the software’s Terms & Conditions. Some freeware software may have educational versions, but ultimately, cannot be installed on certain machines (i.e. VMs)
  • Licensing per Seat - Some licensing models on software require one license per seat. For example, if you need software installed in a room with 10 computers, you are required to have 10 licenses.

Supporting Hardware Vendors

The University and IST have established preferred purchasing agreements with particular vendors to provide superior value through competitive pricing, streamlined delivery cycles and efficient processing on a selection of standard configurations. Staff and students are welcome to use these preferred vendors to receive reduced prices on selected products and equipment—for work and home use!

Apple Education Pricing

Apple products provide the superior performance, reliability and design you count on for the ultimate school experience. Shop with us and you're guaranteed an exemplary Apple product and extra perks like gift cards or additional discounts. 

Shop Apple Online

Shop smarter this school year, and gear up with Microserve to find the perfect technology for success. Microserve is proud to be the University of Alberta’s Preferred Supplier of Lenovo hardware along with a range of other products such as Apple and Microsoft hardware which are available to you at Educational Discounts. 

Telus Mobile Phones

University of Alberta staff get exclusive discounts from TELUS! Discover the latest home and mobility options and start saving. Find more information on TELUS’ exclusive partner discounts or reach out to the TELUS support team at or 1-844-888-4440.

TELUS Exclusive Partner Discounts

Printing Vendors

Large Format Printing

Access large format printing services through the Technology Training Centre. Located in Cameron Library, room B-11, Campus Design & Print Solutions is able to produce everything you need from research posters, to display stands, wall mounts, as well as full installations.

Visit Campus Design & Print Solutions

OneCard Printing

Print with your ONEcard all around campus! ONEcard printing can be found in many labs and libraries for your convenience.

Visit ONEcard Printing

Other Printing Vendors