Q: How do I upload an updated document after I have submitted my application?
A: If your application has been submitted there is no need to upload new documents, unless the department requests additional information.
Q: When and where do I send my official documents, once I have been sent an Offer of Admission?
A: If you receive an Offer of Admission from the Faculty of Graduate Studies and Research, you must then request that your official transcripts and degree certificates (if applicable) be mailed from the relevant institution, directly to the Faculty of Graduate Studies and Research (FGSR) for authentication purposes. The complete mailing address is: Faculty of Graduate Studies and Research, Killam Centre for Advanced Studies, 2-29 Triffo Hall, University of Alberta, Edmonton, AB, T6G 2E1.
Q: What is the difference between unofficial and official documents?
A: Unofficial documents are scanned or photocopied documents of official transcripts, mark-sheets, and degree certificates - these are required for your application and are provided electronically.
Official documents are original or an attested true copy, in a sealed and endorsed envelope mailed directly from your post-secondary institution and are required for authentication purposes - these are required if you receive an Offer of Admission from the University of Alberta, and must be sent to the Faculty of Graduate Studies and Research, Killam Centre for Advanced Studies, 2-29 Triffo Hall, University of Alberta, Edmonton, AB, T6G 2E1.
Q: I have two or more degrees from a single post-secondary institution. How do I upload these transcripts?
A: You are required to complete a separate Educational entry under the Educational Info section for each degree. You will need to enter the name of the post-secondary institution for each degree you received (for example: one for your Bachelor’s degree and one for your Master’s degree, even if they are from the same institution). You will then need to upload transcripts and degree certificates (if applicable) for each entry.
Q: I have applied previously and provided documents at that time. Can my old documents be used for my new application?
A: No. A full set of current supporting documents must be uploaded for each application.
Q: I am having trouble uploading my documents. What can I do?
A: Documents must be in PDF format and the upload field can only support one document. If the required document that you are uploading is multiple pages and saved as different files, then it needs to be combined into one PDF document. The maximum size per file is 10 MB. You may be able to reduce the file size by lowering the resolution of the PDF file and any images the file contains. Additionally, system performance while uploading documents may be impacted by the quality of your internet connection.
If you need guidance in converting documents to PDF, please Click here.