Q: Do I have to list all the schools and institutions I've attended?
A: You must declare all schools and institutions you've attended with the corresponding current transcript including completed and incomplete programs of study.
Q: My degree hasn't been conferred yet because I am still attending but I plan on finishing soon. How should I address this in my application?
A: You must declare all schools and institutions you've attended with the corresponding current transcript.
Q: How do I upload an updated document after I have submitted my application?
A: You can upload or replace your documents in the GSMS Portal (Not Bear Tracks) as long as the document status is "Pending/Outstanding", or prior to department locking your application for review.
Q: When and where do I send my official documents once I have received an Offer of Admission from the University of Alberta?
A: The Offer of Admission letter will provide detailed instructions on when and where to send your official documents to clear admission conditions.
Q: What is the difference between unofficial and official documents?
A: Unofficial documents are scanned or photocopied documents of official transcripts, marksheets, and degree certificates - these are required for your application and are provided electronically.
Official documents are original or an attested true copy, in a sealed and endorsed envelope mailed directly from your post-secondary institution and are required for authentication purposes - these are required if you receive an Offer of Admission letter.
Documents submitted in support of an application become the property of the Faculty of Graduate Studies and Research and will not subsequently be released or copied except to other University of Alberta Offices.
Q: I have two or more degree from a single post-secondary institution. How do I upload these transcripts?
A: You are required to complete a separate Educational entry under the Educational Info section for each degree. You will need to enter the name of the post-secondary institution for each degree you received (e.g., one for your Bachelor’s degree and one for your Master’s degree, even if they are from the same institution). You will then need to upload transcripts and degree certificates (if applicable), for each entry. Unofficial documents are scanned or photocopied documents of official transcripts, marksheets, and degree certificates - these are required for your application and are provided electronically.
Q: I have applied previously and provided documents at that time. Can my old documents be used for my new application?
A: No. A full set of current supporting documents must be uploaded for each application.
Q: I am having trouble uploading my documents. What can I do?
• Only PDF file format will be accepted; make sure there it is NOT password protected
• Each upload field can only support one file, if your transcript is saved in multiple files, then it needs to be combined into one document prior to uploading to your application
• Ensure all security features (e.g. passwords and encryptions) are removed from the documents before uploading them
• The maximum size for transcripts/marksheets is 10MB and all other documents are limited to 5MB. You will need to compress the file size if it exceeds the 10MB
• Do not refresh the web page after you have uploaded a document, this may result in the same document being uploaded unnecessarily
If you need guidance in converting documents to PDF, please click here.