Education Abroad Advising

We are here to help! 

U of A students who are interested in education abroad, and international exchange students who need assistance with their exchange programs at the U of A, can connect with an advisor about:

  • U of A Faculty-led Programs Abroad (including the School in Cortona)  (best day is Monday)
  • Semester and Full-Year Exchange Programs  (best day is Tuesday)
  • Assistance to international exchange students already at U of A  (best day is Tuesday)
  • e3 or Summer Programs  (best day is Wednesday)
  • International Internships  (best day is Thursday)
  • Funding & Awards for Go Abroad opportunities


  • Morning drop-in advising is less busy and you will have shorter wait times.
  • If you arrive close to the morning and afternoon closing times, we may not be able to serve you.
  • We do not provide advice on obtaining foreign country work permits, visas, study permits, etc.  You should direct all inquiries to the nearest consulate or embassy for your destination country.

Drop-In Advising Hours

Monday - Thursday: 9:00 - 11:00 am and 1:00 - 3:00 pm


Have a General Question?

Connect via the Student Service Portal

How to Connect through the Student Service Portal

If you don't yet have a UAlberta CCID:

  1. Go to
  2. Click on "Sign up" in the top right corner of the screen
  3. Enter the information requested and click on "Register"
  4. The information you will need to start using the service portal will be sent to the email account with which you registered.  Please check the inbox, spam/junk mail and trash/garbage/deleted folders of that email account for the information.  

If you already have a UAlberta CCID:

  1. Go to
  2. Click on "Login" in the top right corner of the screen
  3. Click on "Sign in with CCID"
  4. Enter your CCID and password, and click on "Login"
  5. Click on "Submit a General Inquiry" near the bottom of the screen.
  6. Select "Student General Enquiry" from the drop-down for "What kind of support are you looking for?"
  7. Select "Go Abroad" from the drop-down for "Student Services - Subject Area"
  8. Select the appropriate topic from the drop-down for "Topic"
  9. Fill out the rest of the fields as required
  10. Click on "Submit" near the bottom right corner of the screen