Education Abroad Advising
We are here to help!
U of A students who are interested in education abroad, and international exchange students who need assistance with their exchange programs at the U of A, can connect with an advisor about:
- U of A Programs Abroad (including the School in Cortona) (best day is Monday)
- Semester and Full-Year Exchange Programs (best day is Tuesday)
- Assistance to international exchange students already at U of A (best day is Tuesday)
- e3 or Summer Programs (best day is Wednesday)
- International Internships (best day is Thursday)
- Funding & Awards for Go Abroad opportunities
PLEASE NOTE:
- Morning drop-in advising is less busy and you will have shorter wait times.
- If you arrive close to the morning and afternoon closing times, we may not be able to serve you.
- We do not provide advice on obtaining foreign country work permits, visas, study permits, etc. You should direct all inquiries to the nearest consulate or embassy for your destination country.
Drop-In Advising Hours
Monday - Thursday: 9:00 - 11:00 am and 1:00 - 3:00 pm
Connect via the Student Service portal
How to Connect through the Service Portal
If you don't yet have a UAlberta CCID:
- Go to https://
universityofalberta. freshservice.com/support/home - Click on "Sign up" in the top right corner of the screen
- Enter the information requested and click on "Register"
- The information you will need to start using the service portal will be sent to the email account with which you registered. Please check the inbox, spam/junk mail and trash/garbage/deleted folders of that email account for the information.
If you already have a UAlberta CCID:
- Go to https://
universityofalberta. freshservice.com/support/home - Click on "Login" in the top right corner of the screen
- Click on "Sign in with CCID"
- Enter your CCID and password, and click on "Login"
- Click on "Submit a General Inquiry" near the bottom of the screen.
- Select "Student General Enquiry" from the drop-down for "What kind of support are you looking for?"
- Select "Go Abroad" from the drop-down for "Student Services - Subject Area"
- Select the appropriate topic from the drop-down for "Topic"
- Fill out the rest of the fields as required
- Click on "Submit" near the bottom right corner of the screen
OR email goabroad@ualberta.ca.
For enquiries regarding Education Abroad Awards, email eapaward@ualberta.ca.