Electronic Communications Policy

The University of Alberta uses electronic communications with its students and applicants in lieu of many paper-based processes. “Electronic communications” most often include information communicated by email and via a website.

Remember to add housing@ualberta to your email safe list so that you don't miss your room offer, updates about your application status or other important information from Residence Services.

Electronic communications sent by the University will be deemed received on the next University business day after the day the email was sent, regardless of any error, failure notice, internet service provider problem, virus, email filters or auto-reply related to students’ or applicants’ email, unless the error or problem originated with the University of Alberta.

Residents and applicants are expected to check their University of Alberta email account (AVAILABLE HERE) frequently in order to stay current with University communications and are responsible for reviewing any referred websites or attachments included in Residence Services’ communications.

Please review the University of Alberta’s official Electronic Communications Policy before applying for residence.

What if the recommended method does not work? Is there another way to access my mail? 

The University of Alberta Alternate Email Access interface is available through https://uamail.srv.ualberta.ca

You will be required to sign in with your Campus Computing ID (CCID) and password.

Note: This solution will only enable you to access your email. It will not provide you with access to your calendar, contacts, or documents. It is an alternative email interface to your existing UAlberta email account.