Get involved and expand your inter-cultural skill set!

International Student Services (ISS) recruits over 200 volunteers a year. We offer a wide variety of volunteer opportunities that start with basic help, such as an Event Assistant or Office Volunteer, to positions with more responsibilities you can work up to, such as a Welcome Ambassador or Senior Peer. Explore your options and discover your best fit!

Please note:

Volunteering has changed in the time of COVID. Many of our opportunities look very different than they did months ago. This year, we will not have large gathering events. Still, there will be opportunities for our volunteers to work on focus groups and offer feedback and critiques to different areas around campus.

Our ISAC, Senior Peers, and our Welcome Ambassadors will still have important roles to play but will look a little different this year.

Our volunteer recruitment cycle reopens at the end of January 2021. Check back then for 2021 Info Session dates and times.


Volunteer opportunities:

  • Event Assistant

    ISS Event Assistant:

    • Assist large ISS programs or events (Transitions international student orientation, UAI annual Holiday Party, Futsal Tournament)
    • Assist smaller one-time events throughout the year (Field Trips, Canada Day)
    • Assist with event logistics


    • At least 20 hours are required during fall Transitions orientation in late August.
    • Additional hours are flexible, based on events that occur throughout the academic year.


    You must attend an Info Session.

    Application Deadline: Ongoing.

  • International Student Advisory Committee Member

    The International Student Advisory Committee (ISAC) advises International Student Services (ISS) staff on issues international students face. Participating in ISAC allows you to serve your fellow students by giving meaningful input to ISS.


    • Provide feedback on ISS programs and services
    • Suggest future improvements
    • Belong to a working group dedicated to programs or communications

    Key Requirements:

    • Diversified in programs of study
    • Actively involved in many areas of the campus community
    • Hold a valid study permit

    *Preference will be given to those who have not been involved with ISS before.


    • One full academic year
    • Attend monthly meetings
    • Perform tasks with an assigned working group
    • Some members also serve as a student representative on high-level University committees

    *This position is selection-based.

    Application Process:

    1. Express interest when you attend an Info Session.
    2. ISS will contact you in the summer to submit an application

    Training: You must attend an Info Session.

    Application Deadline: TBD

    Apply Now

  • Office Volunteer


    • Prepare mass mail outs
    • Put up posters before events
    • Compile welcome packages for new students
    • Data entry

    Commitment: Approximate maximum time per semester 20 hours, based on office needs.

    Training: You must attend an Info Session

    Application Deadline: Ongoing

  • Senior Peers

    Senior Peers are matched with new international students.


    • Assist international students settling in UAlberta
    • Support and encourage first-year international students to maximize their overall UAlberta student experience
    • Help to develop international students' confidence in a new language and culture
    • Maintain mentorship relationships
    • Organize one event per semester with fellow peers
    • Participate in events organized by other Senior Peers

    Commitment: Throughout the entire 2019 - 2020 academic year starting in August.


    • Attend Volunteer Selection Day, March 17, 2019, 9:00 am - 12:00 pm.
    • Online training throughout the summer
    • Training sessions in August dates, TBD

    Application Deadline: March 15, 2019, at 11:59 pm MST.

    Please note: This position is selection based. You must attend an Info Session and complete the application for selection-based positions.

    Apply now!

  • Tax Clinic Volunteer


    • Assess client's eligibility to file a tax return at the ISC Tax Clinic
    • Ensure client has all of the required documents (tax slips)
    • File client's tax return
    • Educate client on Canada's tax system and the importance of filing a tax return every year

    Qualities we look for:

    • Professional work etiquette
    • Strong English communication skills
    • Able to successfully obtain the EFile number and pass the EFile security check


    • Available Monday - Friday, March 23 - April 9 and April 28 - 30, 2020
    • Attend mandatory half-day training session, Saturday, March 7, 2020 (Subject to change), in Telus 134
    • Attend mandatory orientation session, Tuesday, March 10, 2020, from 4 - 6 pm, in Telus 134
    • Minimum of 20 hours during ISC Tax Clinic season (March 23 - April 30, 2020)
    • There will not be any shifts scheduled during the final exam period

    This position is selection-based. There will be a mandatory group interview for selected candidates.

    Application Deadline: 1:00 pm, Wednesday, February 5, 2020, at 1 pm.

    Apply now!

  • Welcome Ambassadors


    • Deliver one-on-one orientation to newly arrived students
    • Sign students up for Transitions
    • Answer new students' questions

    Qualities we look for:

    • Patience
    • Cultural sensitivity
    • Possess imaginative quick thinking
    • Have a good knowledge of on and off-campus resources and services


    • 20 hours minimum in the fall term
    • 5 - 10 hours in the winter term


    • Volunteer Selection Day, March 17, 2019, 9:00 am - 12:00 pm.
    • Online training throughout the summer
    • Training sessions in August dates, TBD

    *This position is selection-based. You must attend an Info Session and complete the application for selection based positions.

    Apply now!

Benefits of volunteering include:

Volunteer experience for your resume
Achieve recognition with the co-curricular record
Gain valuable work experience
Develop interpersonal skills
Learn and develop leadership skills
Work within an office environment
Receive a reference letter (after 20 hours)
Make new friends and contacts

What you will learn:

Interpersonal communications skills
Presentation preparation
Public speaking
Leadership skills
Event planning

Some positions are selection-based and require past ISS volunteering experience.

Please note: Volunteering with ISS is recorded on your Co-Curricular Record account, organized by Student's Union. We offer a letter of acknowledgement that includes the hours you volunteered for ISS and (possibly) a reference letter. Feel free to contact us if you have any questions.


If you have questions about volunteering with ISS, contact:

Gavin Palmer
Student Engagement Programs Coordinator