Recent Posts

Ask SET Anything: Student Services Edition recap

Last Friday, the SET team hosted another edition of our Ask SET Anything event series specifically for student services. Staff in this area were invited to learn more about the Student Service Centre and student services in the new operating model, raise questions, concerns, and share feedback.

Immigration services and relocation support has moved

Immigration services and relocation support has moved from HRHSE to the Shared Services unit.

ER initiates knowledge transfer process

External Relations initiates a "knowledge transfer" process to ensure success.

Several finance partners hired

As of September 20, the first 21 finance partners have been hired and onboarded.

HR looking at service governance

HR is beginning to look at service governance to determine how services will be managed on an ongoing basis.

IT transition returns to its normal pace

With the new academic term well underway, the IT transition has resumed to its normal pace.

Pre-selection for senior partners underway

Pre-selection for the senior research partners is ongoing.

Hiring announcement: Director of Brand

External Relations is pleased to announce that Laurenne Spratt will join the marketing team as the Director of Brand.

Hiring announcement: Director of Marketing - Development and Demand Generation

External Relations is pleased to announce that Jocelyn Love will join the marketing team as the Director of Marketing - Development and Demand Generation.

Hiring announcement: Director of Recruitment Marketing

External Relations is pleased to announce that Jaylene Ulmer will join the marketing team as the Director of Recruitment Marketing

Hiring announcement: Director, Service Innovation

Shared Services is pleased to welcome Trevor Lumley in the position of Director, Service Innovation.

Hiring announcement: Strategic Initiatives Lead

Shared Services is pleased to welcome Tiffany Baker to the new role of Strategic Initiatives Lead.

Hiring announcement: Director of Media Strategy

External Relations is pleased to announce that Jennifer Crosby is joining the University of Alberta as the new Director of Media Strategy.

Hiring announcement: Director of Internal Communications

External Relations is pleased to announce that Lindsay Bliss has been hired as the new Director of Internal Communications.

Offer letters sent to finance partners

Offer letters have been sent to the finance partners with an expected start date of September 13.

Training and onboarding work continues

Training and onboarding continues to be refined as work in the HR stream progresses.

IT transition slows for return to campus

The transition of IT services has slowed to ensure that IST support is prioritized for the return to campus.

Research stream plans for senior partners

The research administration stream is currently planning for the recruitment of senior partners.

Ask SET Anything: Student Services Edition

Join us for the next Ask SET Anything event for Student Services!

Hiring announcement: Director of Editorial Strategy

External Relations is pleased to announce that Lisa Cook will be joining the leadership team in the role of Director of Editorial Strategy.

Hiring announcement: Director of Communications and Marketing Partnerships

External Relations is pleased to announce that Salena Kitteringham will join the team as the Director of Communications and Marketing Partnerships.

Ask SET Anything: External Engagement Edition recap

Last Wednesday, the SET team hosted another edition of our Ask SET Anything event series. This edition focused on external engagement, and staff were invited to learn more about the new External Relations structure, raise questions, concerns, and share feedback.

Hiring announcement: IT Partners

Information, Services & Technology and the SET IT workstream are pleased to announce the appointments of the IT Service Partners.

Several services now offered through Shared Services

With the launch of the Staff Service Centre, several priority services are now offered through Shared Services instead of HRHSE or faculty/unit contacts.

Ask SET Anything: External Engagement Edition tomorrow!

To provide staff with an opportunity to learn more about the new ER structure and ask questions, SET will be hosting our next Ask SET Anything: External Engagement Edition tomorrow, August 25, from 11 a.m. to noon.

Hiring progresses within the finance stream

Offer letters have been sent to the first phase of finance partners.

More HR stream services are now operational

Several partners have been onboarded and improved services are now operational.

IT stream hits a milestone

To date, the IT stream has made significant progress with transitioning services into IST.

Student Service Centre officially launches

August 16 marked the official launch of the Student Service Centre.

Discovery update: External Engagement

The external engagement workstream has concluded its discovery phase, engaging with functional experts and leaders to gain a better understanding of the current state of external engagement-related activities across the university.

First IT services transitioned across the university

With work beginning in early spring 2021, the IT stream is on track to complete the transition of the first university-wide IT services: networks, data centres, and cyber security, by early October.

Hiring Announcement: Director, Research Partners Network

We are pleased to announce that Julie Stephens has been appointed Director, Research Partners Network effective September 1.

Hiring announcement: Student Recruitment Service Partners

We are pleased to announce the hiring of Student Recruitment Service Partners to support the colleges and stand-alone faculties.

Hiring announcement: Director of Issues Management

Jillian Hamilton has been appointed Director of Issues Management in the External Relations portfolio.

Hiring announcement: Enrolment Management Service Partners

We have concluded our search for the Enrolment Management Service Partners within the Office of the Registrar. We were pleased to have representatives from all colleges and stand-alone faculties participate in the hiring process. These are critical roles that will be essential connectors and supports for end-to-end undergraduate enrolment planning and management. I am pleased and excited to announce the appointments of the following individuals as our new Enrolment Management Service Partners starting August 30, 2021.

Get to know the new Staff Service Centre

Shared Services launched phase one of its services this week: HR Services and the new Staff Service Centre. The Staff Service Centre will be the entryway for faculty and staff to access centralized support.

Phase one of Shared Services launches

This week, the Shared Services unit launched the new Staff Service Centre. A number of HR activities are transitioning from faculties and units to the Staff Service Centre, including employee data changes, payroll, pension, and benefits. Please ensure staff in faculties and units who do HR activities know to direct these types of inquiries to the Staff Service Centre.

HR service improvements

As of July 26, the first phase of the Job Evaluation redesign has been deployed.

Hiring announcement: AVP Strategic Communications

After a competitive search, I am delighted to announce Jennifer Pascoe as Associate Vice-President, Strategic Communications.

Ask SET Anything: Shared Services Edition recap

Last Thursday, the SET team hosted another edition of our Ask SET Anything event series specifically for staff to learn more about Shared Services and the Staff Service Centre ahead of the July 26 launch.

Hiring announcement: Director of Finance Services

We are pleased to announce that Craig Gawryluik has joined Shared Services as Director of Finance Services.

Transforming the External Relations structure

Elan MacDonald, VP External Relations, shares the new External Relations organizational structure.

Shared services launches July 26

Over the past two and a half months, the Shared Services unit has been busy hiring and planning for the phase one launch of its services.

Get to know the new Student Service Centre

The new Student Service Centre, a navigation hub for students—and for staff who support students—will be a one-stop-shop for all enquiries, helping students throughout their university journey.

Shared services inches closer to launch

The team is hard at work in preparation for their launch on July 26, and is hosting an Ask SET Anything on July 15.

Finance stream updates

Hiring and onboarding remain a key focus for the finance stream.

HR stream updates

The HR stream has transitioned all existing HR Service Partners to HRHSE and continues to actively hire and interview for remaining roles.

IT stream update

The IT stream is continuing to move at a rapid pace to eventually transition 20 faculties and units to the new operating model.

Research administration stream update

The research administration stream is focused on finalizing the components of the new service delivery model.

Hiring announcement: Manager Payroll Services

We are pleased to welcome the new Manager Payroll Services, Alphonse Gagnon to the team.