Computer and Lab Equipment + Support
On this page:
Hardware Purchases + Consultations
Standard Workstation Offerings
IST is available to support your needs for computers that have been purchased through IST vendors and are used for teaching, learning, research and administrative purposes. This includes hardware and peripherals support (e.g. printers, monitors), operating system support, and general computer-related troubleshooting.
Virtual Servers and Server Hosting
IST provides virtual servers and server hosting in our data center as well as consultations for purchasing servers. Consult us on your research projects so that we can help offer solutions that meet your needs. More information on servers can be found in our Data Storage, Hosting, Connectivity & Backup Section.
Related links
- Desktop Support
- Campus Evergreen Program
- Standard Workstation Configurations
- Common Printer Issues
- Setting up a Local Printer
Common Requests (Self Serve)
Non-Standard Workstation Offerings
For non-standard computers and operating systems that fall outside of IST support, contact your vendor for warranty support inquiries. We can provide guidance to purchase computers and operating systems that will be supported by IST.
Check out the Research Computing Network to connect with other researchers and discuss a variety of topics, including non-standard workstation and unique Linux configurations.
Related links
Common Requests (Self Serve)
Specialized Lab Equipment and Hardware
Supporting this research technology, which is often called “location dependent research support,” is a specialty and will likely require specific skills. Support is best handled within the faculties or colleges in order to work effectively with the technology operators, data analyzers and researchers.
Related links
Hardware Issues & Support
IST will troubleshoot and support computers used by individuals for teaching, learning, research and administrative purposes that have a common and current configuration. This encompasses hardware support including peripherals (e.g., printers, monitors) and Operating System support.
Any non-standard hardware support is limited to initial triage and basic troubleshooting. Beyond that, additional escalation and support paths can be recommended by IST.