Workplace Advice Line

Landline phone on a desk

The university’s Employee and Family Assistance Program (EFAP) offers telephonic coaching and advice to managers and supervisors through the workplace advice line.

Have you been faced with a workplace conflict that you wanted to consult with an expert about? The workplace advice line, called the Key Person Advice Line (KPAL) by our provider, is a coaching and support service.

Expert workplace counsellors can help make managing faculty and staff issues less stressful. They can provide you with the necessary expertise in areas that you may not have, and help you overcome workplace challenges. Contact the workplace advice line to get an impartial perspective for problem solving and to plan the best approach.

Call the workplace advice line for help with:

  • Workplace conflict.
  • Employee problems.
  • Unusual employee behaviour.
  • Providing assistance to employees.
  • Strategies for assisted referral.
  • Plan termination discussions.
  • Bullying.

The workplace advice line provides professional advice and guidance so that you can take appropriate steps to ensure a safe and respectful work environment for yourself and your staff.